Business Maintenance
- Cybersecurity & Compliance
- Cloud Management & Modern Workplace Collaboration
- Proactive Network Maintenance
- Lifecycle Management
- Strategic Technology Planning
- Data Backup & Disaster Recovery Solutions
SUPPORT
Mainframe Computers supports small to medium-sized businesses (SMBs) by acting as a strategic technology partner rather than just a reactive help desk.
We handle everything from day-to-day troubleshooting to long-term digital transformations, allowing SMBs to focus on growth without being bogged down by technical issues.
Having a contract with Mainframe Computers gets you certain benefits.
- No trip charge if we come out to diagnose or fix an issue
- Approximately 20% lower hourly rates
- Guaranteed minimum of hours per week focused on your SMB
Feel free to explore our example contract
How Mainframe Computers Provides Support
Enterprise-level companies shouldn’t be the only ones utilizing cutting edge solutions. We act as an outsourced “Chief Information Officer” (CIO) to level the playing field
Mainframe Computers protect sensitive customer data and critical infrastructure by implementing Multi-Factor Authentication (MFA), maintaining regular software updates, and providing ongoing training and support to help staff recognize phishing attempts and avoid risky digital habits.
As the world has shifted toward flexible, digital-first workplaces we aid in transitioning legacy operations to secure, modern platforms. Managing user permissions and cloud configurations so employees only access the specific information necessary for their roles. Setting up business-class communication, video conferencing, and messaging tools so remote and hybrid teams can seamlessly collaborate.
Spotting potential system failures, out-of-date configurations, or hardware bottlenecks and resolving them before they cause downtime. Configuring backups for business critical data to offsite, in the cloud.
We can guide teams through business automation platforms, software, and safe appropriate tools to eliminate repetitive manual workflows.